Employment

Community Alliance, a pioneer in community mental health care in Nebraska for four decades is seeking a Medical Assistant with clinic experience to work in our integrated health care setting providing services to behavioral health and primary care patients. This position requires a Medical Assistant certification or Licensed Practical Nurse license. Medication Aide and BLS/CPR certification is required. The core hours for this position are Monday - Friday, 8:30AM - 5:00PM, with future one day per week rotation for an evening shift from 5:00PM - 8:00PM.

Under the direction and supervision of the Clinic Manager- Integrated Health Care Services, the Medical Assistant is responsible for the delivery of primary and behavioral health care and administrative responsibilities that places an emphasis on quality of care and customer service within an integrated care setting. The Medical Assistant will work under the direction of a licensed practitioner and will work collaboratively with all clinic services staff and other Community Alliance program staff in support of direct patient care. An individual in this role utilizes his/her professional knowledge, skills, and judgment in the conduct of his/her duties and contributes to the maintenance of a safe, supportive, rehabilitative, engaging, and welcoming environment for persons served and visitors to the organization.

• Prepares patient for provider exam by reviewing medical records, weighing patient, measuring waist circumference and CO2 level, checking vital signs, performing medication reconciliation and obtaining information relevant to the patient’s holistic care plan.
• Performs medication reviews and works with patients toward medication adherence.
• Handles prescription renewals and inquiries to facilitate quality patient care.
• Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
• Returns patient phone messages from the Nurse Line according to protocol and documents disposition in the EHR system.
• Anticipates, recognizes, prevents, and resolves problems before they occur so the issues can be addressed before they escalate into bigger problems in the future.
• Applies critical thinking skills and problem solve techniques throughout the day and remains flexible and adaptable based on patient needs.
• Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
• Administers medications and vaccines as directed by providers.
• Assists providers with routine and complex procedures.
• Records patient information, encounters, and charges utilizing electronic health record and other technology.
• Collaborates and coordinates with other team members and other organizations regarding the patient’s care plan.
• Assists the team in engaging the patient in holistic services and follow up appointments.
• Orders supplies and maintains supply inventory.
• Cleans and stocks exam rooms; sterilize equipment and instruments.
• Performs routine testing of equipment and compliance duties.
• Provides information and education to patients and their families on chronic disease management, health and wellness, and preventative measures to ensure adequate awareness of needs and recommends appropriate community resources as needed.
• Follows clinic workflows and suggests opportunities for improved patient care.
• Performs other duties as assigned.

• Successful completion of Medical Assistant diploma required, certification from a recognized institution preferred, or Licensed Practical Nurse (LPN) required.
• Minimum two (2) years successful work experience as Medical Assistant or LPN in a clinic required, mental health clinic experience preferred.
• Current Nebraska Medication Aide license required.
• Current BLS/CPR certificate required.
• Demonstrated organizational skills, dependability in attendance and timeliness, and ability to be flexible and adaptable to changing work conditions.
• Strong written and verbal communication skills.
• Demonstrated ability to work as part of a team, and consistently present welcoming, professional, and customer-oriented environment.